How we work, the tools we use, and our standard operating procedures.
Content Workflow
How we create and publish content
Owner: RobSOP Standup
Set up and use our Google Chat daily standup
Owner: ScottTools We Use
Our tech stack and tool ecosystem
Owner: ScottCustomer Data Hygiene
How we handle customer data, shared access, and account inventories safely
Owner: ScottSales & CRM
How we handle leads and sales
Owner: BrianPeople School Partner Program
Launch rules, approved partner assets, Circle copy, and operating checklist for the People School affiliate program
Owner: Carolyn and JacinthPSI Language & Copy Toolkit
Approved copy, talking points, and email templates for selling the People Skills Index (PSI) and ProSocial
Owner: VanessaSocial Media
How we manage social media presence
Owner: ViralEditzFinance & Invoicing
How payments and invoicing work
Owner: Scott