Policies

Company policies and guidelines

Work Style

Remote-First

We’re a fully remote company. Work from anywhere with reliable internet, when and where you’re most productive.

Flexibility

We focus on output, not hours:

  • Manage your own schedule around deliverables
  • Communicate availability
  • Be responsive during your working hours

Communication

Channels

Channel Use For
Internal Chat Real-time team sync, quick questions
Email Async communication, external contacts, Vanessa communication
GitHub Code contributions and technical discussions

Note: Vanessa prefers email for communication with her.

Response Times

Channel Expected Response
Chat (direct message) Same day
Chat (channel) Within 24 hours
Email (internal) Within 24 hours
Email (external) Within 48 hours

GitHub Hygiene

For code contributions:

  • Commit messages: Clear, descriptive messages explaining what and why
  • Pull requests: Include description of changes and any relevant context
  • Branch naming: Use descriptive names (e.g., feature/add-login, fix/email-bug)
  • Review: Request review before merging significant changes
  • Keep it clean: Don’t commit sensitive data, API keys, or .env files

Security

Passwords & Access

  • Use 1Password for all work passwords
  • Enable 2FA on all work accounts
  • Never share credentials
  • Request access through proper channels

Confidentiality

The following are confidential:

  • Customer information and email lists
  • Financial data
  • Unreleased products and strategies
  • Internal team communications

Don’t share externally without approval from Scott or Vanessa.

Quality Standards

Everything we publish represents the brand:

  • Double-check spelling and grammar
  • Follow Voice & Tone guidelines
  • Verify facts and cite sources
  • Review before sending to Vanessa

Questions?

Topic Contact
Policy questions Carolyn
Security concerns Scott