Company policies and guidelines
Work Style
Remote-First
We’re a fully remote company. Please plan to be online from 9am to 5pm PST with fast, reliable Wi-Fi. Do not work from planes, airports, or anywhere Wi-Fi could be unreliable.
Flexibility
Organize your work around deliverables within these working hours:
- Manage your tasks and priorities
- Communicate availability
- Be responsive during your working hours
Communication
Channels
| Channel | Use For |
|---|---|
| Internal Chat | Real-time team sync, quick questions |
| Async communication, external contacts, Vanessa communication | |
| GitHub | Code contributions and technical discussions |
Note: Vanessa prefers email for communication with her.
Response Times
| Channel | Expected Response |
|---|---|
| Chat (direct message) | Same day |
| Chat (channel) | Within 24 hours |
| Email (internal) | Within 24 hours |
| Email (external) | Within 48 hours |
GitHub Hygiene
For code contributions:
- Commit messages: Clear, descriptive messages explaining what and why
- Pull requests: Include description of changes and any relevant context
- Branch naming: Use descriptive names (e.g.,
feature/add-login,fix/email-bug) - Review: Request review before merging significant changes
- Keep it clean: Don’t commit sensitive data, API keys, or
.envfiles
Security
Passwords & Access
- Use 1Password for all work passwords
- Enable 2FA on all work accounts
- Never share credentials
- Request access through proper channels
Confidentiality
The following are confidential:
- Customer information and email lists
- Financial data
- Unreleased products and strategies
- Internal team communications
Don’t share externally without approval from Scott or Vanessa.
Quality Standards
Everything we publish represents the brand:
- Double-check spelling and grammar
- Follow Voice & Tone guidelines
- Verify facts and cite sources
- Review before sending to Vanessa
Questions?
| Topic | Contact |
|---|---|
| Policy questions | Carolyn |
| Security concerns | Scott |